Sales & CX · live experiment

Sales & support personalization

Teaching AI sales and support agents to adjust tone and pacing to match the person they're talking to.

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What we're testing

Most AI agents talk to everyone the same way. This experiment tests whether an agent that reads behavioral cues and adjusts its tone and pacing in real time leads to better conversations and outcomes. We're pointing 70 years of behavioral science at the moment a customer and an agent actually interact.

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